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CHPS of Insight Episode 9: The Tariff Refund Portal is Now Live | What Importers Need to Know About the Filing Process

April 23, 2026

In Episode 9 of CHPS of Insight, host Chris White was joined by Kelsey Christensen for a discussion on the new tariff refund, the CAPE Portal, that went live April 20. The episode provided valuable insights into what this means for importers and the steps involved in filing for refunds.

Understanding the Tariff Refund System

Christensen explained the background of the tariff refund system, highlighting its recent development following the Court of International Trade’s order for Customs and Border Protection (CBP) to issue refunds. The key player here is the newly launched CAPE Portal, a platform through which importers of record or their customs brokers can facilitate refund requests. On Monday, April 20, the CAPE Portal went live, marking a significant milestone. Despite initial skepticism about potential system crashes due to high traffic, the portal stood firm, processing requests smoothly. This stability is crucial, given the anticipation surrounding the system and the volume of requests expected from the import community.

Navigating Technical Requirements

A critical aspect of filing for these refunds involves understanding the technical requirements laid out by the CAPE Portal. Christensen emphasized that the format, a CSV file outlining entry numbers eligible for refund, is one of the key aspects of submitting a successful filing. Two validation checks are performed by the system. The first ensures the file type is correct, while the second runs a line-by-line validation to verify if each entry number qualifies for a refund.

Potential errors, such as incorrect entry numbers, are flagged in this second validation step. Importers are reassured that such issues will not completely void their submissions, as each error is addressed individually without rejecting the entire document.

Steps for a Successful Filing

The process is relatively straightforward, though some companies may need assistance becoming familiar with their custom accounts on the government-managed ACE system. Both importers and their customs brokers are able to file requests in the portal.

There are potential errors that filers might face, including issues within the filing and clarification over past tariff exceptions for goods already in transit when tariffs were imposed.

Within 60 to 90 days after successful filing via the CAPE Portal, importers should expect to see refunds credited electronically. The transition from traditional paper checks to electronic transfers is a welcome change, promising enhanced speed and security.

Preparing for Future Phases

The CAPE Portal’s implementation is only the first phase of a broader plan. Additional phases will address specific import conditions that aren’t eligible for refunds in the current system. Future updates will provide further details, allowing importers to stay prepared.

Christensen encouraged importers to familiarize themselves with the filing process and leverage available resources such as brokers or legal advisors to ensure successful refund claims. For further guidance, importers can contact the team at Clark Hill via their new dedicated email address: tariffs@clarkhill.com.

CHPS of Insight continues to provide expert analysis and timely updates on trade and policy, ensuring that listeners remain informed and prepared for industry developments.

This podcast is intended for general informational purposes only and does not constitute legal or financial advice or a solicitation to provide legal services. The information in this podcast is not intended to create, and receipt of it does not constitute, a lawyer-client relationship. Listeners should not act upon this information without seeking professional legal counsel. The views and opinions expressed in the podcast represent those of the individual speaker only and are not necessarily the views of Clark Hill PLC.

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