Firm Operations Opportunities

Clark Hill frequently recruits talent to support our attorneys as they deliver exceptional service to our clients. We are seeking to hire highly-motivated individuals who understand the importance of service to both internal and external clients, and are truly team players. The skills and work ethic of our firm operations colleagues are essential to ensuring the quality of our work product and the efficient and effective operation of our growing organization.

 

Business Development Manager - Los Angeles, CA

Clark Hill seeks an experienced Business Development Manager to assist with the development and execution of business development strategies for the Litigation, Construction, and Insurance practices across the firm. This position works directly with all members of the Marketing and Business Development department. Key objectives are to raise the market profile of the partners and key practices and coordinate efforts with team members on cross-selling efforts and other firm-wide programs.

Primary Responsibilities:

  • Assist with the development and execution of strategic, actionable business development plans for identified practices and industry groups.
  • Collaborate regularly with practice and industry group leaders to track marketing activities against budgets, benchmark progress, and measure ROI for identified practices and industry groups.
  • Coordinate client team efforts, including organizing meetings, preparing research, drafting agendas, creating team plans and follow up to ensure they are executed, and reporting on incremental revenue gained from efforts.   
  • Identify and prioritize the most strategic client educational programs, speaking opportunities and sponsorships for key practices and industries.
  • Oversee execution, follow up and reporting of strategic client events.
  • Work closely with Senior Director of Business Development and practice and industry group leaders to support cross-selling opportunities and identify the best way to capture those opportunities.
  • Support proposal team as needed with proposals, responses to requests for tender and other business development opportunities requiring targeted written responses.
  • Promote exposure of the practices and individual lawyers, as appropriate, and generally facilitate communication among and between the practices.
  • Follow news and trends impacting our clients and our business and identify thought leadership opportunities.  
  • Assist with implementation of other firm-wide marketing initiatives as needed.  

Minimum Requirements:

  • Seven or more years of business development or marketing in legal or other professional services environment.
  • Bachelor's degree is required, preferably in marketing, communications, business, or related field.  Advanced degree beneficial, but not required.
  • Excellent written and verbal communication skills. 
  • Strong ability to lead and motivate team members.
  • Ability to readily comprehend business objectives and correspondingly develop and execute appropriate strategies.
  • Proactive, highly disciplined approach to developing and executing programs.
  • Well-developed and sophisticated organization, communication and interpersonal skills, with a proven ability to relate to and gain the confidence of people at all levels within an organization, as well as an ability to build strong relationships and work in a collaborative environment.
  • Organized, detail-oriented individual with strong project management skills, and ability to work on multiple tasks with competing deadlines.
  • High level of discretion, diplomacy and a commitment to maintaining the highest level of confidentiality.
  • Strong computer skills including advanced knowledge of Microsoft Word, Excel and PowerPoint
  • Travel required.

Interested candidates are asked to submit a cover letter and resume to: bstanton@clarkhill.com.  Please specify “Business Development Manager” in the subject line.

Business Development Manager  - Pittsburgh, PA or Washington, DC

Clark Hill seeks an experienced Business Development Manager to assist with the development and execution of business development strategies for the Banking and Finance, Corporate, and Government and Public Affairs practices across the firm. This position works directly with all members of the Marketing and Business Development department. Key objectives are to raise the market profile of the partners and key practices and coordinate efforts with team members on cross-selling efforts and other firm-wide programs.

Primary Responsibilities:

  • Assist with the development and execution of strategic, actionable business development plans for identified practices and industry groups.
  • Collaborate regularly with practice and industry group leaders to track marketing activities against budgets, benchmark progress, and measure ROI for identified practices and industry groups.
  • Coordinate client team efforts, including organizing meetings, preparing research, drafting agendas, creating team plans and follow up to ensure they are executed, and reporting on incremental revenue gained from efforts.   
  • Identify and prioritize the most strategic client educational programs, speaking opportunities and sponsorships for key practices and industries.
  • Oversee execution, follow up and reporting of strategic client events.
  • Work closely with Senior Director of Business Development and practice and industry group leaders to support cross-selling opportunities and identify the best way to capture those opportunities.
  • Support proposal team as needed with proposals, responses to requests for tender and other business development opportunities requiring targeted written responses.
  • Promote exposure of the practices and individual lawyers, as appropriate, and generally facilitate communication among and between the practices.
  • Follow news and trends impacting our clients and our business and identify thought leadership opportunities.  
  • Assist with implementation of other firm-wide marketing initiatives as needed.  

Minimum Requirements:

  • Seven or more years of business development or marketing in legal or other professional services environment.
  • Bachelor's degree is required, preferably in marketing, communications, business, or related field.  Advanced degree beneficial, but not required.
  • Excellent written and verbal communication skills. 
  • Strong ability to lead and motivate team members.
  • Ability to readily comprehend business objectives and correspondingly develop and execute appropriate strategies.
  • Proactive, highly disciplined approach to developing and executing programs.
  • Well-developed and sophisticated organization, communication and interpersonal skills, with a proven ability to relate to and gain the confidence of people at all levels within an organization, as well as an ability to build strong relationships and work in a collaborative environment.
  • Organized, detail-oriented individual with strong project management skills, and ability to work on multiple tasks with competing deadlines.
  • High level of discretion, diplomacy and a commitment to maintaining the highest level of confidentiality.
  • Strong computer skills including advanced knowledge of Microsoft Word, Excel and PowerPoint
  • Travel required.

Interested candidates are asked to submit a cover letter and resume to: bstanton@clarkhill.com.  Please specify “Business Development Manager” in the subject line.

Client Services Specialist  - Birmingham, MI

Clark Hill is seeking to hire a Client Services Specialist to join its Information Technology Department in the firm’s Birmingham Office.
The position reports to the Client Services Supervisor of User Experience, and is responsible for delivering outstanding, proactive internal client services to the Birmingham office using the firm’s technology services.  The Client Services Specialist will provide Break-Fix support, Video Conference support, Equipment setups (MAC), manage local Desktop Inventory; while supporting the Birmingham office desktops, laptops, mobile devices, and the firm’s Cisco IP telephony system.
Required SKILLS/EXPERIENCE:

  • Strong knowledge of Windows 2008 Administration with Active Directory (Provisioning, Group Policies, OU, scripting, etc.) and Systems Management tools
  • Experience configuring and trouble-shooting desktops, laptops, and other office peripherals
  • Working knowledge of Microsoft Windows 7, Windows 8.1, Windows 10 and Microsoft Windows Server 2008, 2008 R2 Operating Systems
  • Significant experience with PC imaging and desktop management including application deployment and driver and .MSI file updates
  • Thorough knowledge of Microsoft Office 2010 and experience with technology rollouts / upgrades
  • Knowledge of Cisco telephony systems including the use of Cisco Call Manager and Unity Voice Mail systems to manage end user telephony based services
  • Experience configuring and troubleshooting iPhones and Androids
  • Previous experience utilizing a Help Desk ticketing system to record and track customer reported incidents
  • Experience with Video Conferencing solutions (Polycom)
  • Excellent communications skills and high degree of professionalism
  • Experience with process improvement methodologies or tools preferred

Demonstrated ability to deliver superior customer service is required. Prior experience supporting desktops, laptops, and other technology in an office setting is essential.Qualified candidates will possess strong written, and oral communication skills, and a willingness to “do whatever it takes” with high energy within a collaborative team environment.

Interested candidates are asked to submit a cover letter and resume to Jason Shotwell at jshotwell@clarkhill.com.

Client Services Analyst - Chicago, IL

This position reports to the Client Services Supervisor; teams with all members of the IT department; documents and resolves calls to the firm’s Help Desk.

Essential Job Functions:

  • Provide first-contact Help Desk support to all Clark Hill users via phone, e-mail, help desk ticketing software, or other channels, as appropriate.
  • Participate in an On-Call rotation with other Help Desk team members.    
  • Document all customer contact according to established team processes.
  • Escalate help desk tickets via warm transfer, as appropriate, if unable to resolve within established guidelines.
  • Provide timely and effective communication with customers regarding the status of reported issues.
  • Coordinate with other team members and the help desk vendor to resolve reported issues within an established timeframe to ensure optimal customer satisfaction.
  • Identify opportunities for process improvements, and collaborate with team members with respect to documentation and implementation of these process improvements.
  • Occasional travel to other locations for work purposes, as appropriate in order to support team efforts and objectives.
  • Perform other hardware and software technical support tasks as assigned.

Minimum Job Requirements:

  • Possess a degree in Information Technology or equivalent experience.
  • Minimum of two (2) years of prior experience in a Help Desk support capacity, supporting multiple users.
  • High-level competency with all Microsoft products and software, and related processes.
  • Knowledge of network trouble-shooting techniques, and root cause analysis skills.
  • Proficiency in troubleshooting desktop operating systems, associated hardware and peripherals.
  • Ability to manage multiple tasks simultaneously.
  • Strong organizational skills.
  • Excellent communication skills, verbal and written.
  • Strong customer service skills.
  • Demonstrated ability to work in a fast-paced collaborative environment.
  • Strong desire to learn and grow within an organization.

Preferred Skills:

  • Basic understanding of Active Directory and application integration including OU, security group, distribution lists, and group policy administration.
  • Basic Enterprise application support including installation, upgrades, and security.
  • Basic Exchange Server support including account maintenance and distribution lists management.

Interested candidates are asked to submit a cover letter and resume to Jason Shotwell at jshotwell@clarkhill.com.

Director of IT Applications - Collin County, TX

The Director of IT Applications is responsible for the complete application landscape used to support the Firm.  Included in this scope are all internal applications hosted within the Clark Hill Strasburger IT environment, SaaS (Software as a Service) applications to which the Firm subscribes and applications which may be used on mobile devices such as tablets and smartphones.  This Resource is responsible for the strategy for functionality (business analysis), identification of solutions, implementation and on-going support of those solutions.  The Director of Applications will manage the support teams, both internal and external necessary to execute this function.  The role will manage the Training Function within IT to ensure alignment between the applications and the instruction provided.  This role is also responsible for communication from IT to the user community including items such as newsletters and briefings.

ESSENTIAL FUNCTIONS:

  • Develop the strategy for, implementation of, and support of the comprehensive application landscape for Strasburger.
  • Working with the Business, identify new requirements and recommend solutions to address those needs.  Implement the solutions including both technical and organization change management as needed.
  • Maintain current solutions including patching, updates and upgrades.
  • Lead, manage and develop resources responsible for implementation and support of all solutions.
  • Actively manage vendors providing SaaS solutions.
  • Ensure all licensing and subscriptions are maintained at an appropriate level.
  • Ensure all SaaS providers meet the necessary security benchmarks as part of the renewal process.
  • Develop appropriate policies, processes and work instructions as necessary to support the function.
  • Develop comprehensive Training Strategy and Plan to support the Firm; ensure Training Strategy is effectively executed.
  • Ensure integration and alignment as needed across different areas of IT and other functions within the Firm.
  • Where needed, work to develop custom applications using agile methodology to meet business requirements.
  • Budget and financial responsibility for the Applications within the IT financials.
ADDITIONAL RESPONSIBILITIES:
  • Coordinate as needed with other IT groups including Infrastructure, Customer Service, Procurement and Library.
  • Develop relationships within the Firm to effectively execute the job function.
  • Coordinate communication as necessary from IT to the Firm
  • Act as a Project Manager as needed for initiatives within the IT Department.
  • Participate and help to ensure IT is a key resource across the firm; position Information Technology as an enabler.
KNOWLEDGE, SKILLS, ABILITIES:
  • Ability to lead and manage a support team.
  • Ability to work with other resources and teams within IT and the Firm.
  • Maintain awareness of changes in the industry, both Legal and IT, in order to ensure the Firm is appropriately positioned from an application landscape.
  • Ensure appropriate level of awareness of key solutions to provide effective support.
  • Ability to manage development teams using Agile methodology.
  • Some travel and overtime may be required.
EXPERIENCE, EDUCATION/TRAINING REQUIREMENTS:
  • 10-15 years of Experience in Information Technology.
  • B.S. degree or equivalent work experience is required.
  • M.S. degree or equivalent work experience is preferred.

Click here to apply

Legal Secretary (Transactional) - Collin County, TX

The Legal Administrative Assistant (LAA) handles all secretarial duties for designated attorneys and/or paralegals.  The secretary must maintain positive contact with clients and maintain confidentiality of client matters.  The LAA may perform billable work at the request of an attorney.

ESSENTIAL FUNCTIONS:

  • Types letters, memoranda, and other legal documents from notes or dictation from attorney or paralegal.
  • Accepts incoming calls to attorneys and responds appropriately. Relays messages on to the attorney in a timely manner.
  • Sorts all incoming mail and distributes accordingly.
  • Opens new files, checks conflicts of interest, maintains all client hard copy and electronic files, and saves documents to the DM. Closes files and archives as necessary.
  • Receives visitors/clients, maintains good public relations, maintains confidentiality of attorney-client relationship.
  • Schedules appointments, maintains calendar, makes travel arrangements, and reminds attorneys of such.
  • Works closely with assignments to ensure deadlines are met daily.
  • Enters timekeeper’s time in Carpe Diem, if timekeepers can't enter their own.
  • Completes expense reimbursement reports through Chrome River for assigned attorneys.
  • Performs other duties as assigned by timekeeper(s) or Office Manager.
  • Volunteers to help other secretaries meet deadlines as time allows.

KNOWLEDGE, SKILL, ABILITIES:

  • Strong computer skills, including Microsoft Word, Excel and Outlook, and demonstrate ability to learn any department specific software, (including docketing software).
  • Ability to work in a collaborative teamwork environment and share information, goals, opportunities, successes and challenges with the appropriate parties proven through experience;
  • High level of accuracy, attention to detail, and excellent proofreading skills proven through experience;
  • Excellent communication, oral, written and interpersonal skills proven through experience;
  • Ability to interact effectively with all levels of personnel proven through experience;
  • Ability to be flexible to respond quickly and positively to shifting demands and opportunities proven through experience;
  • Ability to work under tight deadlines and handle multiple, detailed tasks proven through experience.
  • Should be familiar with legal terminology and procedures.
  • Should be dependable, trustworthy, and able to maintain strict confidentiality.
  • Should possess a demeanor in keeping with a professional legal office.

Click here to apply

Senior Web Developer - Collin County, TX

This high-impact role will directly influence the Firm’s technology and product roadmaps for web-based applications, along with how we grow and keep our users engaged.

Essential Functions: 

  • Maintain, enhance, and upgrade our web server/application suite based on business and developer requirements.
  • Develop sites using industry standard code and technologies.
  • Contribute to our transition to a service-oriented architecture, and support third party application onboarding/offloading.
  • Partner with other firm departments to identify business needs and translate those into use cases and high-level customer experience requirements.
  • Be aware of technology shifts and make recommendations beneficial to the success of the Firm.
  • Develop technical requirements based on business need.
  • Support other firm software packages such as Needles, box, and other applications that the firm may utilize.
  • Serve as a key business process analyst and technology solutioning specialist between attorneys, business units, and IT.

Knowledge, Skills, and Abilities:

  • 7+ years in the IT industry and a good understanding of the full life cycle of development.
  • 6+ years of MS-SharePoint developer experience (MS-SharePoint 2016/13, MS-SharePoint On-Line Application/Solution development) worked as a Technical SME for SharePoint, previously implemented SharePoint based Business solutions, branding, Business Process Automation, Content Management, Dashboard/Reporting.
  • 5+ years of experience developing interactive web applications using a dynamic scripting language like PHP, .Net, Python, or Perl.
  • 3+ years of SharePoint workflow solution developer experience using industry standard forms and workflow technologies.
  • 1+ years of developer experience using SharePoint Designer.
  • 1+ year of O365/ SharePoint Online sites design, development, creation and maintenance experience.
  • Proficiency with HTML5 development, including CSS3 and Javascript technologies like jQuery, Angular, and SASS.
  • Proficient with responsive design and mobile-friendly HTML.
  • Proficient with SQL and Relational Databases, especially MySQL and/or RDS.
  • Proficient with Search Engine Optimization. Demonstrated methods to drive user visibility. 
  • Comfortable using revision control methodology.
  • The ability to provide detailed specifications, mockups/prototypes, and style guides.
  • Understanding of active directory.
  • Experience working in a collaborative team environment.

Experience, Education, and Training Requirements:

  • Bachelor’s Degree Computer Science (or comparable field).
  • Provide technical leadership through design, initiative, creativity, and improving the performance of junior staff
  • Manage work assignments to meet deadlines of self and others.
  • Translate business and design goals into a quality deliverable.

Click here to apply

Accounts Payable Coordinator - Dallas, TX

The Accounts Payable Coordinator position requires a self-starter and a team player. This position is responsible for coding vendor invoices, obtaining proper approvals, processing expense reports, as well as vendor statement research.  This position also requires excellent customer service skills for both internal and external customers.  An extensive knowledge of the general ledger account numbering system and extensive knowledge of our billing system is also required.

ESSENTIAL FUNCTIONS:

  • Responsible for obtaining all vendor W-9 information and making sure vendors are set up correctly in the accounting system according to the vendor terms.
  • Process approximately 1,200 vendor invoices and 300 employee expense reimbursements per month.
  • Reconcile vendor statements monthly.
  • Maintain “key vendor list” in order to ensure all critical monthly invoices are paid.
  • Pull back up as needed for our clients.
  • Assist attorneys and legal administrative assistants as needed with special reports and/or requests.
ADDITIONAL RESPONSIBILITIES:
  • May be asked to perform other accounting duties either due to absence or high volume.
  • Other duties as assigned.
KNOWLEDGE, SKILLS, ABILITIES:
  • Extensive knowledge of Elite accounting system, specifically with Accounts Payable, General Ledger, and Chart of Accounts. General knowledge of the Firm’s billing system.
  • Must be a self-starter as well as a team player.
  • Excellent data entry skills and attention to detail.
  • 10-key by touch.
  • Excellent customer service skills are required.
  • Must have good phone etiquette and ability to deal with people both within and outside the Firm.
  • Must be dependable and trustworthy.
  • Possess a demeanor in keeping with a professional legal office.
EXPERIENCE, EDUCATION/TRAINING REQUIREMENTS:
  • High school diploma or GED equivalent.
  • At least 5 years of accounts payable experience.
  • Elite and law firm experience a plus.

Click here to apply

Billing Clerk - Detroit, MI

Responsible for timekeeper/employee maintenance and client billing and processing. Billing work includes performing standard edits and adjustments, processing proformas and/or final bills upon attorney/counsel review. Input and update invoices on the accounting system and upload to electronic billing systems, as required. Research and answer billing questions from attorney(s)/counsel, secretaries, and clients.

Essential Job Functions:

Timekeeper Maintenance

  • Setup and maintain timekeeper/employee master file data, including billing rates.
  • Format, generate and update various Excel spreadsheets.
  • Generate various reports for distribution (monthly and on demand)
  • Create and maintain procedure manual for job related functions.
  • Setup and maintain timekeeper/employee master file data in the Accounting software system, including billing rates.
  • Generate and distribute correspondence regarding time entry deadlines.
  • Monitor and report late time, weekly and monthly.
  • Participate in month end close routine.
  • Provide support to billing team on various projects and/or tasks.

Billing Clerk

  • Provide exceptional customer service to both internal parties and external clients of the Firm. Initiate and respond to client contact as well as internal communications.
  • Ensure monthly billing is completed by firm deadlines.
  • Prepare documentation in accordance with Firm policy.
  • Ability to effectively interact and communicate with attorneys, secretaries (assistants), administrative staff and clients.
  • Review and verify accuracy of billing and supporting documentation as required.
  • Research and respond to inquiries regarding billing issues and problems.
  • Research and analyze client billing inquiries and returned mail.
  • Provide input for new billing formats as needed.
  • Understand and apply Firm billing policies.
  • Understand and comply with individual client billing guidelines.
  • Observe and maintain confidentiality of client and firm matters.
  • Establish and maintain client billing files and billing notes for each attorney/counsel.
  • Assist with special projects as needed.

Minimum Requirements:

  • Associate Degree in Accounting, Business, or related discipline or college level accounting classes (in lieu of a degree) with 3-5 years or more hands-on billing experience in a law firm or professional services environment.
  • Elite or equivalent accounting software experience.
  • Demonstrated proficiency with MS Office.
  • Excellent professional communications skills, both verbal and written.
  • Strong organization skills and attention to detail.
  • Ability to effectively manage multiple tasks through organizational and prioritization skills.
  • Must display good judgment and make sound decisions.
  • Must be flexible to change and be an enthusiastic supporter of departmental goals.
  • Must be focused and persistent, with a willingness to ask direct questions.
  • Flexibility to work additional hours, including weekends and evenings (particularly during the 4th quarter).
  • Ability to maintain a high level of confidentiality is a necessity.

Interested candidates are asked to submit a cover letter and resume to: bstanton@clarkhill.com.  Please specify “Billing Clerk” in the subject line.

EDiscovery Project Manager – California or Phoenix, AZ

Clark Hill PLC is seeking an EDiscovery Project Manager responsible for managing projects in its five West Coast offices. This position is in the firm’s Information Governance and Discovery Services Group and ideally based out of the Phoenix or Los Angeles office.  This role offers a very non-silo environment with strong opportunity for growth.

Primary activities include assisting case teams with preservation and coordinating client data collection, coordinating and making recommendations on processing, culling and ECA tools, full administration of review databases and running and QCing productions.  Additional activities include budgeting, timeline development, and overall project planning.  Administrative duties include assisting the Information Governance and Discovery Services Group in continual drafting and updating of best practices documentation, technology vetting projects, and some training and CLE work surrounding ediscovery.

Qualified candidates will possess a minimum of three years of ediscovery experience preferably within a law firm or professional services firm.  Candidates must have a Bachelor’s degree.  Candidates with a JD, RCA or PMP certifications are preferred.  Successful candidates will have superior problem-solving skills, strong project management skills, and exceptional attention to detail.  Knowledge of current technology, including Relativity, is required.  Interested candidates should provide a cover letter and resume to Emily Berttucci, Legal Recruitment Manager, at recruiting@clarkhill.com.  Please include “EDiscovery Project Manager” in the subject line of the submission email. (Placements through external recruiters will not be considered at this time.)

Legal Recruitment Manager - Los Angeles or San Francisco, CA

Clark Hill PLC is seeking a Legal Recruitment Manager to be based in either its Los Angeles or San Francisco office. This position will be responsible for working on all aspects of firm-wide attorney recruiting, including OCI, Associate hiring, and Member hiring. 

Responsibilities include but are not limited to: Managing all aspects of lateral attorney hiring, in conjunction with the Manager of Legal Recruitment, including screening resumes, conducting introductory interviews, collecting and analyzing due diligence, determining the best process for continued consideration, facilitating interview schedules, and maintaining communications with candidates throughout the recruiting process; Consult with Practice Group Leaders, Practice Group Directors, Chief Human Resources Officer, COO, and CEO, as required; Assist in the implementation of the firm’s strategic hiring initiatives across all offices; Establish, maintain, and build relationships with third-party recruiters; Act as the principal liaison in their home office and assist with the facilitation of the recruiting process in other offices; Work with the Director of Legal Recruitment and others in Human Resources to track recruiting metrics and refine data-gathering efforts; and Assist with other HR-related projects as delegated by the Chief Human Resources Officer. 

Qualified candidates should possess a minimum of three years of experience in recruiting, preferably within a law firm or law school. Candidates must have a Bachelor’s degree in a related field, such as human resources or communications. Candidates with a JD are strongly preferred. Superior interpersonal and problem-solving skills, strong project management skills, and exceptional attention to detail are required. Knowledge of current technology related to managing recruiting and human resources processes is a plus.

Interested candidates should provide a cover letter and resume to Jacki Herzog, Director of Legal Recruitment, at jherzog@clarkhill.com. Please include “Legal Recruitment Manager” in the subject line of the submission email.

Client Services Specialist - Phoenix, AZ

Clark Hill is seeking to hire a Client Services Specialist to join its Information Technology Department in the firm’s Phoenix Office.
The position reports to the Client Services Supervisor of User Experience, and is responsible for delivering outstanding, proactive internal client services to the Phoenix office using the firm’s technology services.  The Client Services Specialist will provide Break-Fix support, Video Conference support, Equipment setups (MAC), manage local Desktop Inventory; while supporting the Phoenix office desktops, laptops, mobile devices, and the firm’s Cisco IP telephony system.

Required SKILLS/EXPERIENCE:

  • Strong knowledge of Windows 2008 Administration with Active Directory (Provisioning, Group Policies, OU, scripting, etc.) and Systems Management tools
  • Experience configuring and trouble-shooting desktops, laptops, and other office peripherals
  • Working knowledge of Microsoft Windows 7, Windows 8.1, Windows 10 and Microsoft Windows Server 2008, 2008 R2 Operating Systems
  • Significant experience with PC imaging and desktop management including application deployment and driver and .MSI file updates
  • Thorough knowledge of Microsoft Office 2010 / 2016 and experience with technology rollouts / upgrades
  • Knowledge of Cisco telephony systems including the use of Cisco Call Manager and Unity Voice Mail systems to manage end user telephony based services
  • Experience configuring and troubleshooting iPhones and Androids
  • Previous experience utilizing a Help Desk ticketing system to record and track customer reported incidents
  • Experience with Video Conferencing solutions (Polycom)
  • Excellent communications skills and high degree of professionalism
  • Experience with process improvement methodologies or tools preferred

Demonstrated ability to deliver superior customer service is required.Prior experience supporting desktops, laptops, and other technology in an office setting is essential.Qualified candidates will possess strong written, and oral communication skills, and a willingness to “do whatever it takes” with high energy within a collaborative team environment.

Interested candidates are asked to submit a cover letter and resume to Jason Shotwell at jshotwell@clarkhill.com.

Legal Secretary - San Francisco, CA

Downtown San Francisco law firm, Clark Hill LLP, seeks a litigation secretary with at least 2 to 5 years of experience. Ideal candidate will be a motivated and detail-oriented team player. Must have knowledge of e-filing procedures as well as Federal and State court rules and procedures.  Good interpersonal/client interaction skills, proficient in Word, Excel, Outlook, PowerPoint, electronic and written calendaring skills, electronic time entry, transcription, dictation, excellent organizational skills, proactive, resourceful and the ability to multi-task and prioritize is a must.  Must type at least 60 wpm. We offer a competitive compensation package, including great benefits.  Interested candidates should provide a cover letter and resume to: NEscudero@ClarkHill.com

Legislative Coordinator – Washington, D.C.

Clark Hill PLC is seeking a Legislative Coordinator with 2-3 years of experience for its Government and Public Affairs Practice Group in the Washington, D.C. office.  Qualified candidates must have an understanding of lobbying, congressional committees and federal legislative procedures with a knowledge of the federal budget and appropriations process, as well as strong research and writing skills.  Responsibilities for the role include research for and drafting white papers, memos, and other materials as requested; monitoring Congressional committee activities and hearings; and identifying, tracking, and analyzing federal legislation and regulations.  Candidates must be able to stay organized and multi-task in a fast-paced environment. Strong interpersonal and communication skills plus the ability to work independently while successfully prioritizing diverse tasks are also required.  Capitol Hill or other legislative advocacy experience strongly preferred.  Only candidates with a Bachelor’s Degree will be considered.  Interested candidates should provide a cover letter, resume, writing sample, and transcript to Emily Berttucci, Legal Recruitment Manager, at recruiting@clarkhill.com. Please include "Legislative Coordinator – Washington, D.C." in the subject line of the submission email.  (Placements through external recruiters will not be considered at this time.)

 

Clark Hill PLC is an Equal Opportunity Employer